Notifications

In-app, email, and mobile push (PWA). Alerted when judgment is
needed — silent otherwise.

What it is

Notifications are how HAPPEE reaches you when you need to know about
something — and stays out of the way when you don't. The platform
delivers across three channels (in-app banner, email, mobile push via
PWA) and lets you tune which kinds of events reach you on which
channel.

The point isn't more alerts; it's the right alerts. Agents do work
continuously in the background. Most of it doesn't need your
attention. When something does need a human decision — a threshold
breached, a deal at risk, a meeting starting, a customer escalating —
the notification finds you wherever you are.

What you get

• Three delivery channels: in-app, email, mobile push (via PWA)
• Per-channel preferences — different events to different channels
• Quiet hours and snooze

• Mobile push that works on iOS Safari (PWA-installed) and Android,
  delivering when the app is closed

• Smart defaults — the agents are configured to escalate appropriately
  out of the box

• Per-user preferences inside a tenant — your alerts ≠ your
  co-founder's alerts

How agents use notifications

Agents notify with discipline:

• Alex notifies when a cash threshold is breached, not when the
  forecast moves by $200.

• The sales agent notifies when a deal in late stage hasn't moved in
  10 days, not when an SDR call goes to voicemail.

• The operations agent notifies when a pilot customer fails an
  activation criterion, not when they log in.

The escalation ladder is configurable. The agent can post in a
channel (low signal), tag a user (medium), send a push (high), and
escalate to multiple owners after a timeout (highest).

In small businesses

For an owner-operator running a $1M business in a turnaround,
mobile push is the difference between sleeping and not sleeping.
You don't want to check the cash dashboard at 11pm on a Sunday;
you want HAPPEE to wake you up only if something actually needs
you to wake up.

Where notifications show up across the business

• In Cash flow stabilization:
  mobile push when a trigger threshold is breached.

• In Outbound sales motion: alerts
  on hot accounts (funding events, intent signals).

• In First paying customers: new
  paying customer alert; meeting reminders.

• In New product line: charter
  customer success-criterion failures.